MAX Call-Taking provides the solid reliability for which Zetron is known in an end-to-end IP, Next-Generation 9-1-1 telecommunications system. One of Zetron’s MAX Solutions family of products, MAX Call-Taking offers a full range of features and functionality that are important to 9-1-1 centers. It also employs the latest standards-based IP protocols and IT best practices to offer the highest levels of scalability, usability, adaptability and availability. The MAX Call-Taking system’s intelligent user interface (UI) is expressly designed to streamline and simplify operators’ tasks, reduce distractions and fatigue, and improve operator efficiency. MAX Call-Taking is designed to evolve to meet NENA standards as they are finalized.

Product Features and Configuration

• Intelligent user interface (UI)
• Automatic Call Recovery (ACR)
• Automatic Call Distribution (ACD)
• Next-Generation 9-1-1 capabilities
• High reliability and cost-effective scalability
• Low power consumption
• Digital, end-to-end IP
• Utilizes standards-based IP protocols
• Remote access and maintenance

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Specification Sheets and Case Studies