Wake Up Call for Outdated Expensive Hotel Phone Systems: MICROS-Fidelio Certifies 3CX Phone System

By Nick Galea,  Google+ profile  Posted on : January 03, 2013, Last modified on : June 16, 2015

3CX Delivers a Low-Cost, Feature-Rich Phone System for All Hotels

LONDON, 3 January 2013 –  3CX, developer of the award winning Windows VoIP PBX 3CX Phone System, announced today that MICROS Systems, Inc. (NASDAQ: MCRS), the world’s leading developer of enterprise applications for hotels, has officially confirmed the compatibility of 3CX Phone System with three MICROS-Fidelio Property Management System suites, allowing hotel owners and managers to leverage the industry’s most feature-rich and cost-effective IP PBX for their hotels. The official approval of 3CX Phone System by MICROS means it is now fully-supported by MICROS.

3CX Phone System Helps Hotels Compete in a Challenging Economy

Standard hotel PBX‘s provide limited features and are very expensive to purchase and maintain, and phone systems approved by MICROS-Fidelio are even more expensive. 3CX Phone System requires far less initial investment than other hotel phone systems and reduces maintenance fees. Lowering both the purchase price and phone bills drives down overall costs, which is crucial to hotels looking to leverage any opportunity to remain competitive in a challenging economic environment. 3CX Phone System also includes more features than many MICROS-Fidelio approved PBX‘s.

3CX Phone System works hand in hand with MICROS-Fidelio, and we’re pleased to be officially confirmed compatible with three MICROS-Fidelio Property Management Systems,” said Nick Galea, CEO of 3CX. “Our technology integrates perfectly with MICROS-Fidelio solutions. The hotel and hospitality space is a tremendous opportunity for us, and the backing of MICROS, the leading hotel PMS vendor, brings us to the doorstep of thousands of the world’s finest hotels and some of its premier chains.

3CX Phone System Unified Communications Features Integrated within the MICROS-Fidelio PMS Interface

3CX Phone System provides users with core hotel telephony functions from within the MICROS-Fidelio property management system interface, such as guest name display, wake up calls, DND, check-in and checkout.

Advanced Unified Communications features allow front-desk, management, and sales staff to work more efficiently, whilst still using the hotel’s existing analog phones.

Prestigious Hotels Worldwide are Leveraging 3CX’s 5 Star Hotel PBX Features

A number of the world’s finest hotels currently use 3CX Phone System, including Sandy Lane Hotel in Barbados, the Maierl-Alm in Austria, the Castelnou Aparthotel in Belgium, Intercontinental Hotels in Oman, the Best Western Gouda, Netherlands, and Holiday Inn Express hotels in the Netherlands.

About 3CX

3CX is the developer of 3CX Phone System, an open standard Unified Communications platform for Windows that works with standard SIP phones and replaces any proprietary PBX. 3CX Phone System is more manageable than standard PBX systems and delivers substantial cost savings while increasing productivity. Some of the world’s leading companies and organizations use 3CX Phone System, including Boeing, the Caterham F1 Team, Holiday Inn Express, Intercontinental Hotels, MIT, Ohio State University and RE/MAX.

3CX was named a CRN Emerging Vendor in 2011 and 2012 and has been awarded Windows Server Certification – the company has also won the Windowsnetworking.com Gold Award, the Windows IT Pro 2008 Editor’s Best Award and a Best Buy Award from Computer Shopper. 3CX has offices in Australia, Cyprus, Germany, Hong Kong, Malta, South Africa, the UK and the U.S. Please visit our website and ‘Like’ our Facebook page.